The Manhattan Club Directory of Contacts by Department Hospitality Operations consists of the Front Office, Housekeeping, Engineering, Security and Concierge. For assistance please call the Front Office at 212-707-5000 ext. 4150 Meet the Hospitality Team Member Services: Louise Church, Manager of Administration The Member Service Department encompassing Reservations & Owner Services assists owners with Reservations, Cancellations plus RCI memberships & exchanges.   Reservations & Owner Services Hours: Monday - Friday 9AM - 9PM and Saturday 9AM-3PM Telephone: 1-800-891-3570 International: (212) 707-5000 Select “2” from the menu. E-mail: reservations@manhattanclub.com, Fax: (212) 453-8330 E-mail: ownerservices@tmcny.com, Fax: (212) 453-8330 Online: Owner Request Form Finance & Administration: Heather Nelson, Director  1-800-891-3570 Ask for extension 8157 International: (212) 707-5000 ext. 8157 E-mail: heathere@tmcny.com   Contract Processing: Maria Petito, Manager  Hours: Monday - Friday 8:30AM- 4:30PM  Telephone: 212-554-3757 Fax: (212) 554-3767 E-mail: contracts02@tmcny.com Mortgages: Joyce Fernandez, Manager Financial Services - Hours: 8:30AM - 7:30PM  Telephone: 1-800-891-3570 Ask for extension 8158 Fax 570-421-1395,  International: (212) 707-5000 ext. 8158 E-mail: joycef@tmcny.com Annual Timeshare Charges & Real Estate Taxes: Pat Kirby Telephone: 1-800-891-3570 Ask for extension 8106 Fax 570-421-1395,  International: (212) 707-5000 E-mail: patk@tmcny.com Referral Department: Danielle Novotny, Director Hours: Monday - Friday 9AM - 5PM  Telephone: 1-800-532-4566 Select "9” then ask for extension 8274 International: 212-453-8229 E-mail: referrals@manhattanclub.com Concierge Desk: Carmi Spiegel, Xiomara Mora & Debra Ewald Hours: Sunday 8AM-5PM, Mon -Thurs 9AM-6PM and Fri - Sat 9AM-7PM. Telephone: 1-800-532-4566 Select “8” from the menu International: 212-453-8266 E-mail: concierge@manhattanclub.com RCI: Phone: 800-446-1821.  International: (212) 453-8818 200 West 56th Street New York, NY 10019 © 2006 The Manhattan Club All Rights Reserved For questions and information about the web site please write to tmc@virtualnyc.info Thanks for visiting The Owners Website at http://www.tmcny.com